Data Collection & Forms Lifecycle for Government

Proven Track Record

Logos of Swiss Social Security, Government of British Columbia, City of Brussels, City of Bristol, Government of South Tyrol

  1. Existing Customers: Orbeon Forms is trusted by numerous government entities worldwide, including the Government of British Columbia (Canada), the City of Brussels (Belgium), the Government of South Tyrol (Italy), the City of Bristol (England), and many more. Learn more about our customers and projects.
  2. Long-Term Adoption: Some of our current customers have been using Orbeon Forms for over 15 years. Like our customers, we are committed to long-term partnerships.
  3. Stable Release Cycle: Orbeon Forms maintains a stable release cycle. We deliver major releases annually, with regular maintenance updates for releases from the past 3 years.

GDPR Compliance

GDPR compliance illustration

  1. Field-Level Encryption: Form authors can designate specific fields to be encrypted when stored in the database, safeguarding personally identifiable information (PII). This encryption helps protect sensitive data from unauthorized access, aligning with GDPR requirements.
  2. Purging Historical Form Data: Orbeon Forms provides functionality to delete form data based on defined criteria, aiding in the management of data retention policies and reducing database size. This feature supports compliance with GDPR mandates on data minimization and storage limitation.
  3. GDPR-Compliant Captcha: Orbeon Forms supports Friendly Captcha, an alternative to Google’s reCAPTCHA, offering bot protection that complies with GDPR standards.

Data Sovereignty

Data sovereignty illustration

  1. Complete Control Over Data Location: Deploy Orbeon Forms on infrastructure within your national borders, ensuring citizen data remains under your jurisdiction and complies with local data residency requirements.
  2. Infrastructure Independence: Maintain sovereignty over your data with flexible deployment options that keep sensitive government information on systems you control and manage.
  3. No Third-Party Data Access: Orbeon Forms’ architecture ensures that your agency maintains exclusive access to collected data, eliminating concerns about foreign access to critical national information.

Accessibility

Accessibility illustration

  1. WCAG 2.1 AA and Section 508 Compliance: Governments must serve diverse populations, ensuring that all citizens can interact with government services regardless of physical ability or device used. Orbeon Forms provides accessible forms that comply with accessibility standards such as WCAG 2.1 AA and Section 508.
  2. Audits: Orbeon regularly works with numerous government agencies that undergo stringent audits, collaborating with them to ensure continued compliance with accessibility standards.

Multilingual Support

Multilingual support

  1. Out-of-the-Box Localization: Orbeon Forms offers extensive localization support. Form Runner is available in 18 languages, while Form Builder is pre-localized in 11 languages, facilitating international deployments and form design processes without additional setup.
  2. Multi-Language Forms: Form Builder natively supports creating forms in multiple languages, with localization managed directly within the interface. Authors can efficiently maintain translations and ensure consistency across language versions.
  3. Unicode & RTL Support: Full Unicode compatibility ensures support for all major scripts and character sets, including robust handling of right-to-left languages like Arabic and Hebrew for global accessibility.

Lifecycle Management

Lifecycle

  1. Complete Forms Lifecycle: Design, test, publish, version, and archive your forms with comprehensive management tools.
  2. End-to-End Data Lifecycle: Capture, validate, submit, process, archive, and delete data according to your requirements and compliance needs.
  3. Scalability for Growing Form Libraries: While you might start with just a few forms, Orbeon Forms’ software and processes scale efficiently to handle a growing number of forms.
  4. Hybrid Workflow Solutions: Orbeon Forms handles both entirely digital and hybrid workflows, where users fill out forms online, have their data saved to a database, and then print, sign, and send physical copies to government staff for processing. These hybrid workflows maintain legal compliance while reducing data entry errors and improving constituent experience.

Deployment Flexibility and Integration

Deployment

  1. On-premises and Cloud Deployment: Deploy Orbeon Forms both on-premises and in the cloud (AWS, Microsoft Azure, Google Cloud).
  2. Complete Data Control: Orbeon Forms runs on infrastructure you control, ensuring Orbeon never has access to your forms or data, thereby guaranteeing privacy, security, and compliance.
  3. Comprehensive Integration Options: Orbeon Forms supports a wide range of integration options through APIs, REST/Web services, and more.
  4. Industry Standard Compliance: Built on industry standards such as W3C XForms, Orbeon Forms ensures the longevity of your forms and data.